The fine print
Refund policy
30 days · started online
You have 30 days from delivery to ask for a refund on any order, for any reason that matters to you.
How to start one
Use the refund request form with the email you ordered under. Most requests get a same-day answer, and approved refunds return to the original payment method within 5–10 business days of processing.
What we ask
- Gear and eyewear: unused, in original packaging.
- Supplements: unopened bottles refund in full. If a formula genuinely didn't agree with you, tell us — opened-bottle cases are reviewed person-by-person, not auto-declined.
- Return shipping for change-of-mind returns is on you; for our mistakes it's on us.
Repeat orders
Cancelling future cycles is separate from refunding a past charge — cancel on the cancel page, and request refunds here. Doing both is fine.
Questions before you start? Contact us or email [email protected].